Balanced door travel after spring failure — across Bethesda, Chevy Chase, North Bethesda, Rockville, Potomac, Glen Echo.
A broken garage-door spring needs repair before the door is operated again. When we arrive, we look for a gap in a torsion spring coil, uneven movement, or an opener struggling to lift the door. We keep people clear of the opening while we inspect the system.
A torsion spring winds around a shaft above the door and provides force to counter its weight. Extension springs extend beside the horizontal tracks; safety cables pass through each spring to restrain it if it breaks. We match replacement springs to measurements of the door, its lift geometry, cable drums, and spring wire. When a door has two springs, we usually replace both so the lifting force remains even.
Our crew examines the springs, cables, drums, bearings, and door position, then gives you an exact on-site quote before work starts. We secure the door and handle spring tension with winding bars, never screwdrivers. Our truck carries compatible spring options and common hardware. After the repair, we run the door through its travel, confirm it moves evenly, and test its safety reversal.
We repair a broken garage-door spring by checking the whole lift system and fitting a spring matched to the door. Winters bring about 14 inches of snow a year, so when we arrive, we first check for packed snow or ice blocking the door at the floor. Then we inspect the spring, cables, drums, and bearings for damage or binding. We weigh the door and confirm its lift setup before selecting a replacement. After installation, we balance the door by hand and run it through a full cycle, leaving the door moving smoothly and the surrounding hardware checked.



A crew member asks what happened and what the door is doing now. Those details help us plan what equipment to bring.
At your home, we check the spring assembly and connected hardware. Before work starts, we provide a precise quote at your home.
We secure the door, fit a spring matched to the door and hardware, and set its tension with winding bars.
We run the door through its full travel, confirm it moves evenly, and test its safety reversal before we leave.
Starting prices. A door has two lift cables and one or two springs; the exact price depends on the door, the hardware grade and how many parts are replaced, and is confirmed on site before any work starts.
Tell us what your door is doing and we'll call you right back. Starting prices are on our pricing page; the exact price depends on the door, parts, and size, and you get it on site before any work starts.
Rock Garage Door Repair Expert of Hampden
4800 Hampden Ln #200
Bethesda, MD 20814
Phone: (240) 387-5148
Email: info@rockgaragedoorrepairhampden.com
Hours: Open 24 hours, 7 days a week